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How Hotel Technology Enhances Hospitality

Over the past three months, I have spoken to many hundreds of hoteliers. Initially, there was a huge amount of work for them to do to safely mothball their hotels, deal with refunding guests, furloughing staff and dealing with the bank. Even in those early days of lockdown due to COVID-19, I was having positive calls about how I would help when they reopened. The most common thing I heard then was, “I knew we would have to introduce technology and now is the time.” And more recently, “Even my 90-year gran has a smartphone to Zoom us so I’m confident we don’t need to worry about the demographic issue anymore.”
As reopening dates have moved to reality, at Criton we’ve been extremely busy working through demos of the system, signing new operators and bringing on new partners to ensure that we had all the necessary workflows covered by the app. We