Podcast: Travel Loyalty Is Changing Because Consumers Are Changing First
Picture (from left) is Skift airline reporter Brian Sumers, The Points Guy’s Brian Kelly and George Hobica of Airfare Watchdog speaking at Skift Global Forum in 2017. Skift
Skift Take: Loyalty experts are scratching their heads to try and figure out what a points-driven world looks like when nobody can spend those points. Listen in for a few innovative ideas that could help lead the way.